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Fire stick 4k no atmos on ultimate

Getting no atmos for Arsenal V Man U on my 4k firestick, normally I have no issues, 4k and HDR are working. 

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Re: Fire stick 4k no atmos on ultimate

Have you tried rebooting your Fire Stick?

I'm currently investigating a fault where the device doesn't switch audio mode when we ask it.
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Re: Fire stick 4k no atmos on ultimate

I did, i got atmos eventually but what i had to do was exit the stream to change channel then go back into the channel but then if i done this it caused issues after about 5 minutes where the screen would be showing stuttering really badly it looked like i was getting about 10 frames a second, if i exited the app then went back in and then i would not get atmos the first attempt but without atmos i had no stuttering issues.

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