BT Cloud has closed x

See our help page for further information.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
158 Views
Message 1 of 3

Picture quality issues at the beginning of Chelsea v Bournemouth

There appeared to be picture quality problems for the first 20 minutes or so of this match last night. The picture seemed to be jerky and not as smooth as normal. I was watching the HD channel 432 and I switched  backwards and forwards to the other games which had kicked off at the same time,  and they seemed to be fine. It was mentioned on another forum too by others who would not have been watching on EETV, but on other platforms.

0 Ratings
Reply
2 REPLIES 2
136 Views
Message 2 of 3

Re: Picture quality issues at the beginning of Chelsea v Bournemouth

@Brucemeister5 

" I switched backwards and forwards to the other games which had kicked off at the same time, and they seemed to be fine. It was mentioned on another forum too by others who would not have been watching on EETV, but on other platforms."

That suggests an issue either at site, (Stamford Bridge), the contribution link, or within TNT Sport playout.

Was no mention made of it in commentary? In my experience, (over 30 years working on TV Outside Broadcast contribution links), a problem that affecting all platforms would normally be given at least a quick "apologies for the picture disturbances" etc.

 

.

0 Ratings
Reply
126 Views
Message 3 of 3

Re: Picture quality issues at the beginning of Chelsea v Bournemouth

@Paul608085 I didn’t hear any on-screen apology. The jerky picture appeared to be a frame rate issue to me, almost as though it was being played out at 25fps rather than 50fps. I re-booted my set up as I had a friend coming round to watch the Forest game which kicked off at 8pm. After about 20 minutes the problem seemed to have been resolved. I was surprised to find that others mentioned they experienced the same issue on another forum too, as they weren’t EETV customers.

0 Ratings
Reply