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Beginner
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Message 1 of 7

4K Wired v Wireless

Hi,

 

Ordering the 4k max package. Do you HAVE to have the box connected via Ethernet for it to work, or can you access 4K channels (i.e. bt sports 4k) if the box is connected to the router via wifi.

 

Thanks.

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Distinguished Sage
Distinguished Sage
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Message 2 of 7

Re: 4K Wired v Wireless

Only using Ethernet or BT Mini Connectors, not wireless.

http://bt.custhelp.com/app/answers/detail/a_id/57213/~/bt-mini-connectors-for-bt-tv

They are available at a discounted cost of £20 at the time of ordering, or if you are an existing BT YouView customer.

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Beginner
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Message 3 of 7

Re: 4K Wired v Wireless

Hi,

Oh ok. Can I use any wired powerline adapters? I currently have some, they do the same job as the BT mini ones. Thanks.
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Distinguished Sage
Distinguished Sage
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Message 4 of 7

Re: 4K Wired v Wireless

By all means try them, but BT only recommend the mini connectors, as they are designed to handle the multicast streams.

 

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Beginner
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Message 5 of 7

Re: 4K Wired v Wireless

Ahh ok. If their only £20 each, where can I get them? I’ve already ordered my package. 

 

Thanks.

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Distinguished Sage
Distinguished Sage
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Message 6 of 7

Re: 4K Wired v Wireless

It £20 for the pair.

You have to do it via the the online TV orders chat team

This post by a moderator explains it.

https://community.bt.com/t5/YouView-from-BT/How-to-connect-YouView-Box-when-hub-in-another-room/m-p/...

Any problems, then post back here.

 

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Beginner
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Message 7 of 7

Re: 4K Wired v Wireless

Legend, thanks!

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