Watching Sugar Bowl when I got cut off and then started geting VC018 errors. Can this company do something right? It's a waster of my time. You havea legal responsibility. Sort it out now!!!
I have had similar problems . . .
2 machines, trying 2 browsers on each. History and cache cleared on each. Rebooted, still no joy . . . .
And it keeps happening.
Quite right Tomas 12, why are they allowed to get away with it?. No motogp today, just a vc018 message, but thats alright as long as BT arn't inconvenienced. we are at the mercy of a service provider that can't operate to the satisfaction of it's customers and is incapable of supplying a service fit for purpose.
Same here. Watched half of the Luton v Braintree game yesterday and half of the FA cup semi final today before getting vc018 errors. Everything has been fine for months until this weekend.
Yep, I took out a new BT broadband package too so that I could watch MOTOGP live onlie on my PC.
I would have thought that BT would have a infrastructure strategy that would have recognised the MOTOGp demand.
Ifthe reasons given are true then the product surely contravenes any laws that govern purchases and we shoul be allowed to claim compensation.
BBC binned MotoGP at every excuse (golf, tennis etc) but BT are no better - still can't watch.
What's the point of "exclusive coverage" if you can't deliver BT?
How about some refunds?