Good news, has been announced that BT Sports WILL be made availabe to retail box owners who also have Infinity
seems like we need a software update, presumaly they'll roll someting that was BT specific into the core YouView software?
What's the technical reason about an Infinity connection being required for live streaming to work ?
We're on copper wires, rural and two miles from the exchange. But we stream movies perfectly with no buffering, regularly get download speeds of 8-10 meg. Why wouldn't that connection work with BT Sports ?
Just curious. Not a techy person.
The TV Connect service is specified to work over ADSL2+ lines in SD only. You'd probably need a good connection speed for multicast to work reliably as well.
The reason it isn't available yet is that BT have concentrated on upgrading Infinity exchanges for multicast first. Hopefully they'll move on to other exchanges at some stage, but the prime focus will naturally be on matching the fibre rollout.
BT have now confirmed that people with BT Infinity and their own retail YouView box will have to subscribe to a BT TV package which start at £5/month, once the 'technical solution' (set-top box software upgrade) is in place:
I'd think you have a good case for misselling there - ask them to review the call.