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jonnie23
Newbie
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Message 1 of 2

BT Sport via Sky Box.

Up to 2 weeks ago I was recieving this fine then the sky box reported that it was not recieving a satalite signal on BT sports channels.    All the other Sky channels are fine.  I got in touch with BT they said the dish needed to be realined.

We have a communial dish serving 12 flats.  It is not a sky dish.    I have since learned that BT have changed satelites from

Astra E2 to Astra F2.  They are both in the same part of sky 28.2 E and according to the internet the coverage of UK from Astra F2 is the same.    So what is going on.   If the dish had gone out of alinement it would not pick up the other Sky channels.    I suggest that BT sorts this out, after all they are charging an extra £5.00 a month for the BT Sport channels.    

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Distinguished Guru
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Message 2 of 2

Re: BT Sport via Sky Box.

Have a read of what BT say about this.

 

http://bt.custhelp.com/app/answers/detail/a_id/46128/~/it-says%3A-%22no-satellite-signal-is-being-re...

 

and even on the SKY forums, their Superuser's are even saying it is for SKY to sort out the problem. Have a read of some recent posts:

 

http://helpforum.sky.com/t5/Sky-boxes/No-BT-Sport-HD-signal/td-p/2355949

 

 

toekneem

(EASBF)

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