Thanks for replying again Darren. Still no luck though. Deleted app data and cache before uninstalling/reinstalling...but still getting the same error message.
@swanbear18 Okay thanks and sorry for what comes next...
The app is designed and managed by a third party company who don't respond very fast and in my experience don't provide very good responses.
I need to approach them to investigate further, will let you know once I have something, expect to wait a few days 😞
Cheers Darren. No probs I appreciate you taking the time to try and sort this. If I have any luck in the meantime I'll let you know.
Hi DarrenW and Lee-S
Not sure if any progress has been made but I am now back to the original issue I had a few weeks ago. When I try to log into the BT Purchases app it shows the error message 'third party not subscribed'
Sorry to disturb you with this again.
I’m having the same problem again as well now. If keep trying sometimes I get through but not always. So infuriating. I really feel like I’ve been stolen from by BT - I’ve got hundreds of pounds of films and I can’t watch any of them. Would have been much safer buying them through Amazon.
Darren you are amazing! It’s so infuriating that we can’t even complain about it because nobody in customer service knows what you are talking about - it’s literally only you! Thank you so much for being in here and doing this.