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Mandy5
Newbie
439 Views
Message 31 of 67

Re: BT TV Purchases

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No worries, thank you.

 

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Mandy5
Newbie
417 Views
Message 32 of 67

Re: BT TV Purchases

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Any joy?

 

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BT TV Expert
BT TV Expert
410 Views
Message 33 of 67

Re: BT TV Purchases

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@Mandy5 

I normally would have an issue fixed that fast but unfortunately I am relying on a quick response from a 3rd party this time.

As soon as I hear it is fixed I will let you know.

Mandy5
Newbie
406 Views
Message 34 of 67

Re: BT TV Purchases

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Thank you i appreciate the effort and I'm shore you'll get it fixed. 😊

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BT TV Expert
BT TV Expert
368 Views
Message 35 of 67

Re: BT TV Purchases

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Hi @Mandy5 

Can you try now please?

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Mandy5
Newbie
366 Views
Message 36 of 67

Re: BT TV Purchases

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An same issue

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BT TV Expert
BT TV Expert
359 Views
Message 37 of 67

Re: BT TV Purchases

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You may need to ensure that your BT ID is the "Account Holder" in order to access the app.

See the attached image.

 

 

 

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Mandy5
Newbie
356 Views
Message 38 of 67

Re: BT TV Purchases

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Yeah it is i can log in to the bt bill checking thing

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BT TV Expert
BT TV Expert
345 Views
Message 39 of 67

Re: BT TV Purchases

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@Mandy5 - Try again please? Hopefully last time.

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Mandy5
Newbie
343 Views
Message 40 of 67

Re: BT TV Purchases

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It seems to be working so yeah!!!!