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Mandy5
Beginner
1,518 Views
Message 31 of 115

Re: BT TV Purchases

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No worries, thank you.

 

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Mandy5
Beginner
1,496 Views
Message 32 of 115

Re: BT TV Purchases

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Any joy?

 

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DarrenW
BT TV Expert
1,489 Views
Message 33 of 115

Re: BT TV Purchases

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@Mandy5 

I normally would have an issue fixed that fast but unfortunately I am relying on a quick response from a 3rd party this time.

As soon as I hear it is fixed I will let you know.

Mandy5
Beginner
1,485 Views
Message 34 of 115

Re: BT TV Purchases

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Thank you i appreciate the effort and I'm shore you'll get it fixed. 😊

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DarrenW
BT TV Expert
1,447 Views
Message 35 of 115

Re: BT TV Purchases

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Hi @Mandy5 

Can you try now please?

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Mandy5
Beginner
1,445 Views
Message 36 of 115

Re: BT TV Purchases

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An same issue

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DarrenW
BT TV Expert
1,437 Views
Message 37 of 115

Re: BT TV Purchases

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You may need to ensure that your BT ID is the "Account Holder" in order to access the app.

See the attached image.

 

 

 

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Mandy5
Beginner
1,434 Views
Message 38 of 115

Re: BT TV Purchases

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Yeah it is i can log in to the bt bill checking thing

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DarrenW
BT TV Expert
1,423 Views
Message 39 of 115

Re: BT TV Purchases

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@Mandy5 - Try again please? Hopefully last time.

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Mandy5
Beginner
1,421 Views
Message 40 of 115

Re: BT TV Purchases

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It seems to be working so yeah!!!!