I have followed the instructions on there. My laptops are already set the way they have told me to set in on the help page. Stranger thing is that BT sport 2, 3 and ESPN all work fine, it is just BT sport 1.
I have tried 3 browsers: Internet explorer, Safari and Firefox on both my laptops and it is the same on both. I've never had this problem as I have used the online player for over a year with the same laptops. strange thing its just BT sport 1 not working, others are fine.
I am getting the error code VC040 when trying to watch any of the BT Sport channels, I am using chrome and have followed the guidlines of unchecking 'block third-party cookies and site data' but still recieving the error.
I have used another browser and the same error is reappearing.
On champions league nights when the Enhanced player is available it works absolutely fine but other than that it doesn't work at all.
Any help on this anyone? It would be much appreciated!