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keendartfan
Aspiring Expert
213 Views
Message 1 of 4

Big Sport Upgrade - Eurosport HD problem

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I've updated to the Big Sport package with the HD addon, and I can access all the sport HD channels except Eurosport. When I go into setup, it just says it can take 24 hours to update.

Is this normal?

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3 REPLIES 3
NeilO
Moderator
Moderator
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Message 2 of 4

Re: Big Sport Upgrade - Eurosport HD problem

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Hi @keendartfan yes, that's normal. We hope to speed up the activation process in the future but for now, it can take up to 24 hours. 

Thanks

Neil

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keendartfan
Aspiring Expert
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Message 3 of 4

Re: Big Sport Upgrade - Eurosport HD problem

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Cheers

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keendartfan
Aspiring Expert
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Message 4 of 4

Re: Big Sport Upgrade - Eurosport HD problem

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I've now lost access to the Now TV HD channels.

The HD add on has been removed from my account and I can't add it back in MyBT.

Please help!

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