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KnaveOfHerts
Beginner
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Message 1 of 8

Business Infinity and BTSport

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Plain and simply everytime I enter my account number when trying to access the service I get a Page Not Found after entering a valid Id.

 

Teething troubles or haven't you integrated it with BTBusiness?

 

A delighted Knave 😞

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Distinguished Sage
Distinguished Sage
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Message 2 of 8

Re: Business Infinity and BTSport

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btsports is available free to residential customers only



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KnaveOfHerts
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Message 3 of 8

Re: Business Infinity and BTSport

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Well not exactly the answer I expected. But then again you use the word "free" - Is there a payment mechanism or is it simply not available to Business customers?

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Distinguished Sage
Distinguished Sage
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Message 4 of 8

Re: Business Infinity and BTSport

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there is a business link on the btsports homepage but that looks like for showing to public  how were you trying to watch btsports sky or bttv or apps/online



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KnaveOfHerts
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Message 5 of 8

Re: Business Infinity and BTSport

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I was trying to view a BTSport channel via the browser on my PC "Watch Now" Then invited via a pop-up, to enter my billing Id and then sent to a "The page you are trying to view doesn't exist - Broken link etc." on BT.com site.

 

Now if it had said that BTSport is only available for residential customers, fine, that's BT's choice, however bad a marketing / customer relationship stint, incorrect advertising that may be. What does niggle me is that it clearly states on the site that it is available for BT Infinity customers. That, my dear friend, is what I am.

 

Advertising Standards, I'm sure would be interested and existing BT business customers who just might have a television lecence etc will also be delighted.

 

Just as a side, I happen to be a business customer who works from home. I'm sure there are also others in a similar situation.

 

PS In Bold I am VERY computer literate. Hint!

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Distinguished Expert
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Message 6 of 8

Re: Business Infinity and BTSport

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lol
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Message 7 of 8

Re: Business Infinity and BTSport

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From "the legal stuff" at the bottom of http://www.bt.com/sport/?s_intcid=con_intban_btsport_home_football :-

"BT Sport - UK residential broadband customers only."

 

There's also a "How to order" link on that page for business customers.

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KnaveOfHerts
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Message 8 of 8

Re: Business Infinity and BTSport

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Yep - If you're a Business customer, however big or small, you have to pay for the service. In my case (working from home), doing the sums, it would be much cheaper to have an separate "residential" broadband link rather than pay for the service.

 

Should I need additional bandwidth and the BT Sport offering, this may be an additional line [sic] to pursue.

 

Thanks to all for your contributions to this matter, I believe I should mark all the replies as answers including the "lol" post!

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