Hi can someone please help I need to cancel my sports Package but can’t use my phone, is there anyway I could do this online
Hi @stuartd34 Have you tried Live Chat. I would try BT Sport, Account & Billing. If you choose Cancel BT Sport it doesn’t take you to Live Chat.
Hi @stuartd34 Welcome to the forum and thanks for posting. Sorry you were unable to cancel the BT Sport service via the chat team. We'll be happy to help you with this. I've sent you a Private message explaining how you can contact the forum moderation team.
Check here: https://community.bt.com/t5/notes/privatenotespage
So spill the beans how you did this without phoning them up please as Ive got the letter today to renew contract or pay for Sport so as I dont watch any of it I want to unsubscribe, any help appreciated.
Would you be able to solve the same issue for me? I also need to cancel BT Sport online. Thanks!
Hi @sophiefour and thanks for posting.
Sorry you want to cancel the BT Sport. Have you tried contacting the loyalty team on 0800800030. They should be able to get this sorted for you. If you have any problems post back and let me know.