Hi @sophiefour ,
Thanks for replying. If calling doesn't suit I can arrange this for you. I've sent you a Private message explaining how you can contact the forum moderation team.
Check here: https://community.bt.com/t5/notes/privatenotespage
It may take a few days to get back to you as we're very busy at present but drop over the details and we'll pick up for you.
Is it possible for someone to contact me about cancelling BT Sports as well? I am unable to make a phone call atm.
Welcome to the Community and thank you for posting. I'll be able to help you cancel your BT Sport Package.
I have sent you a private message with instructions on how to contact me. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages
EVERYTHING can be added, ordered or upgraded at the click of a button but if we want to cancel anything we have to go out of our way to make a call so that the retentions team can try and talk us around.
as above. Ridiculous.
Hi, please can you help. I’m want to cancel btsport but can’t get through on the phone and you can’t do it on online chat.
Hi I am looking to know how to cancel my BT sport's as well can you please forward me on the form? I am also looking to know when my contract is up as I can't see it online. Can you please help? Thanks
Can somebody send me the link to pause or cancel whilst all sport is off please? I have tried getting through on the phone to no avail!