I haven't received any notification either. Personally I'm not that bothered about losing the Disney Channels but what is concerning is that BT say that they have sent out notifications to ALL affected customers when clearly they haven't.
Now I'm wondering what other important account/package information BT should have told me and haven't.
Fully agree @Andy005
I’ve seen messages on the community that packages are rising in price between £4 to £8 soon, again I’ve had no communication about this. It’s a shame, MaxHD gives me everything I want and I’m happy not lining Sky’s pockets, but being unable to use Virgin it looks like I’ll have to either directly or indirectly.
I wasn't going to post this but...
Ofcom: BT pay-TV draws most complaints
As of September 4th 2020...
"Pay-TV: BT was the most complained-about pay-TV provider, with nine complaints per 100,000 customers, while Sky attracted the fewest complaints"
We're on max hd and no email received either. I assume we can't be talking hundreds of thousands of BTTV customers, so how many emails did BT send out?
Since we use Now TV vouchers which are half the price of Bt prices , are unlikely to sign up to a new package.
The good thing for us is, we're not longer in contract and if we go back to Virgin, will be treated as a new customer.
Just read the bit about price increases in November and sorry it's off topic but does anyone have a link to this?
There are a few links, here is one...
"BT says that is raising the prices of some of its BT TV packages by £2/mth and some BT Sport packages by £4/mth – but the changes only affect legacy customers, with those on newer flexible packages not affected."