Good evening all
I'm new to BT just started today. I'm subscribed to the entertainment package, but can't see any of my entertainment channels in the TV guide, am I missing something?
so you have gone for the now tv pack? If so go a software update in settings, and try a restart of the box. It might also be worth a channel rescan but I didn't need to do that as the update fixed it.
if that doesn't work you might need additional help. Does the now tv app work?
Hi and thx for your reply, I have managed to view the entertainment channels via the NOW app, I was hoping these channels would appear on my main TV guide (or can they only be viewed via the app?)
The channels should be there in the guide as well, try the rescan etc to see if they appear. If they are showing but they're not working when you go onto them & you get a message try pressing ok, it sometimes needs to validate your subscription