Hi. You dont say what equipment you currently have. Do you have a BT Vision box, a Youview box, a Sky box and are you in an infinity area?
Bt Sport IS free for broadband customers with at least 12 months left on their contract.
Did you properly register for sport before the 1st of August?
So how is my statement wrong davy? It has been made perfectly clear since the outset that you will automatically trigger a new 12 month contract when you register for BT sport.
rang the designated bt sport helpline
was on hold for 25mins
eventually got hold of someone, she tried to activate bt sport on my account from her end, apparently she couldnt activate it for me either, but couldnt tell me why, she just fobbed me of and basically said 'try again in 24hrs' apprently its because its so busy and everyones trying to register at once.
iv tried everyday since bt sport was launched.
its really frustrating me 😞
I have exactly the same problem.
I had originally registered before August but after the initiail free night I was blocked.
I have tried registering again but get the same error.
I have had a support call raised by email (I find BT's phone support next to useless) for over a week but with no progress.
I also had problems registering for the app / on-line access as the registration process informed me I didn't have a BT line.
I also have an outstanding call for this problem
Exactly the same problem here. 60 min que on BT help line as usual. Hopeless!
Wonder why they still bother advertising this...