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Distinguished Guru
Distinguished Guru
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Message 1 of 8

Eurosport HD 435 and 436 BT Tv Channels problem

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Seems like Eurosport HD channels 435 and 436 on BT TV Youview are not broadcasting the correct signal this afternoon.

Continuous advert promotional advert loop being broadcast.

The SD versions of the channels 412 413   have the  expected programmes.

 

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7 REPLIES 7
Moderator
Moderator
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Message 2 of 8

Re: Eurosport HD 435 and 436 BT Tv Channels problem

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Hi @zulu17 many thanks for highlighting this, it's been reported to the BT TV team who've raised an investigation with the content supplier. We'll report back when we know more.

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Distinguished Guru
Distinguished Guru
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Message 3 of 8

Re: Eurosport HD 435 and 436 BT Tv Channels problem

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Thanks @NeilO  , I believe the expected programming has recently been resumed on the Eurosport Hd Channels..

As they were playing Eurosport promos it does seem that the wrong feed was being supplied  . Expect complaints from those who recorded the channels this afternoon.

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Moderator
Moderator
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Message 4 of 8

Re: Eurosport HD 435 and 436 BT Tv Channels problem

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Hi @zulu17 brilliant I'm glad that's working for you now.  It appears there was an issue on our supplier's end that's been fixed. Sorry to anyone inconvenienced by this. 

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Dazzyb
Newbie
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Message 5 of 8

Re: Eurosport HD 435 and 436 BT Tv Channels problem

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Hi,

The message above say there has been a resolution to this. I am still experiencing the Eurosport promotion being played on the HD channels. Can someone check that this is being addressed.

Regards,

D.

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Moderator
Moderator
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Message 6 of 8

Re: Eurosport HD 435 and 436 BT Tv Channels problem

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Hi @Dazzyb sorry about that, it appears that this problem has returned today. I can confirm it's already been raised with our BT TV team and Eurosport.

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gomezz
Recognised Expert
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Message 7 of 8

Re: Eurosport HD 435 and 436 BT Tv Channels problem

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Just checked ahead of BSB this afternoon and looks fine to me.
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Dazzyb
Newbie
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Message 8 of 8

Re: Eurosport HD 435 and 436 BT Tv Channels problem

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@gomezzEverything has been fine since my message lolz. Also looking forward to the qualifying 😀

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