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DarrenW
BT TV Expert
147 Views
Message 11 of 16

Re: Eurosport not working

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@viscount Try again please, make sure you're looking at SD and not HD too.

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viscount
Beginner
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Message 12 of 16

Re: Eurosport not working

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Thanks Yes, SD is working! Is HD not included in the package?

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DarrenW
BT TV Expert
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Message 13 of 16

Re: Eurosport not working

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Not as standard, you do have to pay £5 for HD but that would get you Sky Sports HD, BT Sport HD, Eurosport HD and if you decided to add a pass on in the future for example NOW Entertainment/ NOW Cinema you'd also get those in HD too.

1 charge gives you all HD versions of the channels in your package.

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viscount
Beginner
133 Views
Message 14 of 16

Re: Eurosport not working

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OK, thanks. I did add HD in Now for £3 per month, but that is just the Sky channels, I guess. Can I adjust that in Now to cover Eurosport as well?

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DarrenW
BT TV Expert
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Message 15 of 16

Re: Eurosport not working

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@viscount 

If you've added that directly from NOW TV then yeah it will only cover the NOW channels and none of the BT ones unfortunately.

You can cancel that and subscribe with BT instead for an extra £2 if you wanted.

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viscount
Beginner
116 Views
Message 16 of 16

Re: Eurosport not working

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Ah right, thanks. I was just about to say that I had BT Sport in HD, but of course now the Eurosport switch has happened, the BT HD channels have gone! So I will probably cancel the Now upgrade, and do the BT one instead.

Thanks for your help. @DarrenW 

James