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chilton55555
Aspiring Contributor
1,354 Views
Message 21 of 75

Re: Full Now TV through the YouView box

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Despite the desire for information and as BT are keeping customers in the dark over this significant change it may be time for some speculation regarding the delay or possible postponement, remember all the hype about this being ready in early 2019. Not a word from BT about the delay, not very professional for one of our leading communications companies?
My personal view is that the implementation date is outside of BT's control or its announcement is share sensitive for one or both companies hence the communications ban, stock market rules etc. Hence the present lack of press interest on this matter.
If you follow Now TV Sky has confirmed that they are now testing the 1080p update for this service and expect implementation later this year in 2019. Rather than deliver the currently inferior 720p Now TV service to BT customers (I personally would not buy that product) they are waiting until the service upgrade from Sky for quality and pricing reasons.
The other reasons could be that both companies have done an impact analysis (customer numbers, share price etc) and do not like the potential outcomes and they are having a re-think or not prioritising early implementation.
The above purely speculation and hopefully we will get a press announcement tomorrow (BT is very pleased to announce etc) and an email the next day inviting us to sign up to the new 1080P service with a start date of 1st Aug ........ BUT at what PRICE?

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Community Manager
Community Manager
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Message 22 of 75

Re: Full Now TV through the YouView box

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Hi Everyone,

Sky and BT are working together so that Sky will be available through NOW TV on BT TV later this year. We’ve not released any specific dates yet and when we do our existing customers will be the first to know.

I appreciate that this will come as a disappointment but as soon as I have any other information to share I will happily do so.

Cheers

Sean

Community ManagerSeanD
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Guru
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Message 23 of 75

Re: Full Now TV through the YouView box

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Thank you but @SeanD “a disappointment” is an understatement. This statement was issued on 27 December 2017! nearly coming up to two years!

Stew

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TIMSPORTSFAN
Aspiring Contributor
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Message 24 of 75

Re: Full Now TV through the YouView box

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Thanks for the response.  It would be good to know what the hold up is.  Is it technical?  I recall that the capability to record was mentioned.  This would clearly be a new feature so far as app functionality is concerned.

It would also be nice to know how this will work when it is eventually available. Is it the Now TV app, or will it be embedded so that we can access the new channels in the same way we access the current ones?

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Takahashi
Contributor
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Message 25 of 75

Re: Full Now TV through the YouView box

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In that case you can keep it. Not interested. I'll just let my contract run out and then go with SKY. Have fun!

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chilton55555
Aspiring Contributor
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Message 26 of 75

Re: Full Now TV through the YouView box

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Thanks Sean for at least having the courtesy of a reply,  but to be honest response is most unhelpful and leaves us all more despondent than ever.

From a BT TV customer viewpoint it looks looks like BT and Sky have set themselves a very easy target (18 months) to achieve; the integration of two existing products and then failed to deliver to customers within published delivery timescales.

Surely senior project managers have been appointed to deliver this major project to agreed milestones / dates and after 18 months they are not in a position to give us a new agreed delivery date or at least a full and honest appraisal of what the issues are and what is been done to overcome them six months after published delivery.  

To say I am ''disappointed' with the response and more importantly lack of information ongoing information is a major understatement. Surely someone at BT or Sky has some idea when this product will be ready for launch?????  

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garybs29
Contributor
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Message 27 of 75

Re: Full Now TV through the YouView box

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I think you're being a bit harsh there, would you rather they released it not 100% certain it would work? I'm sure you'd be a lot unhappier if it wasn't fully working & was released

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ken2222
Aspiring Expert
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Message 28 of 75

Re: Full Now TV through the YouView box

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so when we going to get the fall now tv and what happing next ?

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Takahashi
Contributor
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Message 29 of 75

Re: Full Now TV through the YouView box

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Why is he being harsh? First we are told "early 2019" then "before the new football season starts". Now it's "later in the year"!
Why set yourself objectives you cannot reach? It only serves to cheese off your customers. Furthermore, there's been no communication. Shocking, but I'm not surprised.

On the bright side "existing customers will be the first to know"!! 

nickmorc
Aspiring Expert
1,049 Views
Message 30 of 75

Re: Full Now TV through the YouView box

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I wouldn't worry too much, there's not much on Now Tv anyway, compared to the old days. The recent film and entertainment offering have been very poor.

Obviously Sport is a different matter. 

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