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ivinsp
Aspiring Contributor
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Message 1 of 5

GJ999 Error Code

Hi

I get a GJ999 error code, when I try to login into the TV App on my phone. Note 9
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4 REPLIES 4
Moderator
Moderator
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Message 2 of 5

Re: GJ999 Error Code

Hi @ivinsp Sorry you are getting this error code when trying to access the BTTV App.

Please check out Problems logging into the BTTV App and online player.

If you are still getting this error code can you test on another device to see if you get the same err?

Cheers
John

Community ModeratorJohnC
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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ivinsp
Aspiring Contributor
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Message 3 of 5

Re: GJ999 Error Code

Hi John, I've tried on another device, android and get the same error. Paul
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Moderator
Moderator
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Message 4 of 5

Re: GJ999 Error Code

Hi @ivinsp thanks for trying that for me. Please send us over your details by clicking on my profile and selecting the contact the mods option and we will work on getting this fixed for you.

Cheers
John

Community ModeratorJohnC
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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ivinsp
Aspiring Contributor
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Message 5 of 5

Re: GJ999 Error Code

Ok, A Rightnow case has been raised# Edited by Mod

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