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ivinsp
Aspiring Contributor
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Message 1 of 5

GJ999 Error Code

Hi

I get a GJ999 error code, when I try to login into the TV App on my phone. Note 9
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4 REPLIES
Moderator
Moderator
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Message 2 of 5

Re: GJ999 Error Code

Hi @ivinsp Sorry you are getting this error code when trying to access the BTTV App.

Please check out Problems logging into the BTTV App and online player.

If you are still getting this error code can you test on another device to see if you get the same err?

Cheers
John

Community ModeratorJohnC
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ivinsp
Aspiring Contributor
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Message 3 of 5

Re: GJ999 Error Code

Hi John, I've tried on another device, android and get the same error. Paul
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Moderator
Moderator
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Message 4 of 5

Re: GJ999 Error Code

Hi @ivinsp thanks for trying that for me. Please send us over your details by clicking on my profile and selecting the contact the mods option and we will work on getting this fixed for you.

Cheers
John

Community ModeratorJohnC
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Help others by clicking on ‘Mark as accepted solution’
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Kudos”
Make sure you are logged into the forum otherwise you will not see our contact link when a moderator offers help. When sending us your details please don’t send a Private message (PM), we can’t deal with account/service issues via PM so please use the contact link. Thank You
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ivinsp
Aspiring Contributor
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Message 5 of 5

Re: GJ999 Error Code

Ok, A Rightnow case has been raised# Edited by Mod

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