I have an existing contract till the end of 2022 for my services and am currently on the Entertainment package.
I was looking to change to BT Sport and saw the offer of half price for 3 months on the main BT home page yet when I click on it it just comes up with the TV packages at the stand prices.
Is the offer for new BT TV customers only, if so why have a swap your package link by it, or is it a discount added once you sign up and hence they show the pricing as standard to start off with.
Also does it start a new TV/Broadband contract.
Sorry for all the questions but the online self service is not exactly clear or easy to use and hence why i normally do the phone call option though I did try the on line chat only to see the whirring circle for 20 minutes and nothing else.
Visiting BT.com will show new customer offers, once logged in you'll see bespoke packages as you're logged in so the website can see you have services already.
I have never thought the discounts you get as an existing customer are anywhere near as good as those for new customers or those from Now TV.