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EJB
Contributor
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Message 1 of 3

I player on smart TV

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My TV does not now receive ITV Hub, All 4 and Demand 5 via my home WiFi hub (extension).

A none active banner appears stating:- "Get online with BT"

                                                                            "Welcome to Smart Setup"

It receives all other options as it has done for a year or two.

Your help please.

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Message 2 of 3

Re: I player on smart TV

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@EJBwrote:

My TV does not now receive ITV Hub, All 4 and Demand 5 via my home WiFi hub (extension).

A none active banner appears stating:- "Get online with BT"

                                                                            "Welcome to Smart Setup"

It receives all other options as it has done for a year or two.

Your help please.


Hi @EJB   It sounds like you need to turn off Smart Setup.

http://bt.custhelp.com/app/answers/detail/a_id/44328

EJB
Contributor
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Message 3 of 3

Re: I player on smart TV

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Thank You...that worked.

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