Hi,
I have paid for the BT entertainment package for a number of years. However recently I have noticed it is missing.
I have reset the channels and updated the software, to no avail. Despite still paying for the monthly I am also still paying monthly for the package.
Any help please.
Dave.
Quite a few channels have left the legacy BT TV packs. You would have received notification about this
See this list: Channels leaving BT TV in 2021/22 | BT Help
@Cyberdog if on your BT Tv box you open Guide then press blue button then navigate to the right to SUBSCRIBED you should see the list of channels that form your current BT package subscription channels.
If you stay on the Classic Entertainment legacy package, you'll lose ALL the subscribed channels by 17th January
(except AMC I think). All you'll have left for your subscription is the BT Player film library.
You'll get some of them back, together with a number of Sky channels (which are very like the Freeview channes) ,
if you move to the current NowTV based Entertainment package (plus you will now get Netflix too).
Richard