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Purseymc
Beginner
362 Views
Message 1 of 7

NOW TV Channels

I have just purchased a Now tv pass, but can't see the listed channels in my bt tv guide and can only access them through the app. This means I can't record programmes or see when the programmes I want to watch are on.

Are the channels only available through the app or should I be able to access them through the tv guide as well?

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6 REPLIES 6
NigelB72
Recognised Expert
353 Views
Message 2 of 7

Re: NOW TV Channels

Did you buy the pass through BT or direct from NowTV? 

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Purseymc
Beginner
350 Views
Message 3 of 7

Re: NOW TV Channels

I bought the pass through BT 

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ney
Expert
339 Views
Message 4 of 7

Re: NOW TV Channels

Try doing a rescan of channels on your Youview box. Channels may show up after that.

Darren

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Purseymc
Beginner
333 Views
Message 5 of 7

Re: NOW TV Channels

Thank you, but I have already tried this and it hasn't worked, so far

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Red_Snow
Aspiring Expert
256 Views
Message 6 of 7

Re: NOW TV Channels

Probably tried already but have you attempted a software update in the settings?

I had this happen before and although technically I was on the latest firmware, the update checking did force a restart and the NowTV channels were then visible.

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Purseymc
Beginner
252 Views
Message 7 of 7

Re: NOW TV Channels

Thank you, I have tried this and unfortunately it didn't work

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