I will be watching an app via the BT TV Box and if I change the film/tv programme then I lose the sound, I have to keep pressing the back button until the sound comes back on.
I don't think it should be doing this? I have a brand new TV Bush Smart TV and Bt Box, both 1 month old.
Hi @emsiec ,
Sorry to hear you are having problems with the service.
If your able to send me your account details via a private message I'd be happy to take a look for you.
Along with that if you are able to confirm which app or apps the problem is on?