Hi. My BT broadband and TV went live yesterday. As seems to be a common issue on here, I am not able to view the Entertainment pass and Movies pass channels in the EPG. I can access them via the Now TV app but obviously I want them integrated into the EPG.
I have done a full factory reset and checked for software updates but the problem persists.
I tried phoning customer services and the person I spoke to didn't even know this feature existed!