I have recently set up my BT tv broadband and tv package. The tv is now live and received the box, but for some reason none of the now tv channels are showing on the TV guide which I thought they would?
I have the Big sport package with added on Now tv entertainment and fibre 1. Any help would be appreciated?
Try a software update on the Youview box. This can be accessed the the settings option on the menu
thank you for the reply but I have done this and still to no avail, it is showing my bt sport subscription channels but not my now tv ones
Yes I have also tried this and factory reset the box and started again but still with no luck unfortunately
It sounds like part of the order has completed properly has you should see all of the NowTV channels (except Vice) on the EPG. I think you'll need to give customer service a call so they refresh or their end