cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
slammer
Aspiring Contributor
457 Views
Message 1 of 7

Parental control pin

Go to solution

Hi guys

ive recently upgraded my Bt tv package to include the now tv channels since then the content is great but I keep getting asked for my parental control pin.

ive checked settings and parental controls is disabled. Updates software etc but still get asked for pin only happens on subscripton channels anyone else experienced this?

 

0 Ratings
Reply
6 REPLIES 6
garybs29
Recognised Expert
449 Views
Message 2 of 7

Re: Parental control pin

Go to solution

Sounds like it may be the one Ofcom want kicking in. Are these requests pre-watershed by any chance? If so  the pin will be requested for certain programmes

0 Ratings
Reply
slammer
Aspiring Contributor
444 Views
Message 3 of 7

Re: Parental control pin

Go to solution

Hi I went to sky comedy about ten minutes ago and had to enter a pin

0 Ratings
Reply
zulu17
Distinguished Guru
Distinguished Guru
440 Views
Message 4 of 7

Re: Parental control pin

Go to solution

@slammer  Well this morning’s programmes are I believe GIRLS and SEX and the CITY which both have Guidance FOR ADULTS ONLY.

0 Ratings
Reply
slammer
Aspiring Contributor
431 Views
Message 5 of 7

Re: Parental control pin

Go to solution

@zulu17 @Appreciate that but previous to the upgrade I didn’t get asked to enter my pin. Which is why I’m asking as an adult turning it off in settings should mean I don’t have to enter the pin when changing channels?

0 Ratings
Reply
zulu17
Distinguished Guru
Distinguished Guru
393 Views
Message 6 of 7

Re: Parental control pin

Go to solution

Mandatory daytime PINs have been discussed several times on threads in this community.

Sky Comedy is according to Now Tv one of their live  channels that uses them

@slammer  see https://help.nowtv.com/article/what-is-a-parental-pin

slammer
Aspiring Contributor
384 Views
Message 7 of 7

Re: Parental control pin

Go to solution

Thank you @zulu17 

great link I wasn’t aware and I appreciate the response.

0 Ratings
Reply