Another thing that came out of my final convo with BT was that BT Sports is initially only free for 1 year, surly this can't be right, advert clearly states, as long as you remain a broadband customer ( inc. renewal of contract after first year )BT Sports is free . Pretty sure they can't do this, isn't this a breach of contract ?
I think BT have many options to squeeze more money from you and still leave BTS as "free".
They may increase any of the following to offset keeping BTS "free"
1. Line rental
2. Cost of Broadband
3. Cost of BT Vision Package.
4. Cost of free calls package (forget what it's called)
5. Cost of calls.
Any/all of these may increase in price to offset the cost of BTS.
It's up to you to decide whether or not you wish to remain and negotiate whatever deal you can with BT.
Gone are the days of "loyalty" from either party, BT will increase the price if they can get away with it and customers will go elsewhere if the cost/quality of what they are offered does not suit them.
In a way it is a good thing that BT are trying to be competetitive with SKY because at least we will have an option to switch although when I joined vision it was just ESPN and "on demand", no extra channels or BTS or SS and I was happy with the lower cost of the BT service.
Since the new extra channels came along the amount/quality of programming in the "on demand" section has gone steadily down with very little now added on a weekly basis. This must be as a result of BT's change of direction.
Suepeaa: When you say Entitlement, do you mean they're listed here?:
Help & Settings > Settings > Entitlement Information
Yes that correct, By the way I now have BT sport HD but no BBC 1, 2 ITV, C4 in HD, I didnt have any catch up either & kept getting an error msg, have managed to reset registration now, which the dammed box wouldnt do before. have had another long phone call to BT today, but frankly bored to the back teeth of BT this week!
Try Help & Settings > Settings > CA Network Information and select Force Resynchronisation.