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jwcyorks
Aspiring Contributor
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Message 1 of 4

Re: Upgrade to BT Sport Pack

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Am having exactly the same problem. Have spent the last hour trying in vain to upgrade to the BT Sport Pack, but whatever I try I can only order BT Sport Lite, which I already have, for 'Ongoing Monthly Payments' totalling £0. Incredibly frustrating.

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Message 2 of 4

Re: Upgrade to BT Sport Pack

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@jwcyorks sorry about that, you should be able to make changes if you login to the MyBT section of the website and choose the option to manage your BT Sport?

 

If you've tried that and it's not working you can contact our BT Sport team on this link for help getting this sorted. Post back to let me know how you get on. 

 

Thanks

Neil

Community ModeratorNeilO
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jwcyorks
Aspiring Contributor
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Message 3 of 4

Re: Upgrade to BT Sport Pack

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Hi,

I tried every which way I could find - through MyBT & manage BT Sport, through the BTSport webpage, trying to watch one of the sport pack channels online & following the upgrade link... Same result every time & ended up going round in circles.

 

Am sorted now, phoned the on screen 0800 number this morning and everything up & running in 5 minutes 🙂

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Message 4 of 4

Re: Upgrade to BT Sport Pack

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@jwcyorks Thanks for posting back with the update, I'm glad they got you sorted.

Community ModeratorNeilO
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