Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Jonboi
Jonboi
Aspiring Contributor

on ‎29-01-2019 8h42

81 Views
Message 11 of 13

Re: Recording unavailable

Yes it was ,  an Ever Decreasing Ccirles episode, it was repeated again on 15th Jan & play perfectly the second time..

0 Ratings
Reply
gavinlambourne
BT TV Expert
BT TV Expert

on ‎29-01-2019 9h11

72 Views
Message 12 of 13

Re: Recording unavailable

Thanks for confirming.

Unfortunately there was a platform issue on October 23 which caused this, and there is no way to recover the recording.

Sorry for the inconvenience.

Thanks
Gavin
Community ModeratorGavinL
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’		Show your appreciation!
Click on the star next to a reply to say thanks		Help guide to using the community? Click below
Kudos”
I am a BT Employee and an expert on TV queries. I am here volunteering my own time to give advice, and help where I can with BTTV queries. Go here for more info.
0 Ratings
Reply
Jonboi
Jonboi
Aspiring Contributor

on ‎29-01-2019 12h34

61 Views
Message 13 of 13

Re: Recording unavailable

Thanks Gavin, as I say the show was repeated & I have no problems with this new  recording....

0 Ratings
Reply