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Micker
Contributor
1,333 Views
Message 1 of 4

Turn off Now TV

How do I turn off Now TV addon. Tried on web but any changes seem to require new 24 month contract, thought it was rolling 30 days, no joy on phone it went dead.

 

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3 REPLIES 3
StewM
Distinguished Guru
1,329 Views
Message 2 of 4

Re: Turn off Now TV

Hi @Micker , what exactly are you trying to cancel and what package do you have?

Stew

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Micker
Contributor
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Message 3 of 4

Re: Turn off Now TV

Hi

Currently have


BT TV Ultra HD, BT Sport and Now TV Big Entertainment.


Want to keep BT TV Ultra HD, BT Sport and remove Now TV Big Entertainment.

 

Thanks

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StewM
Distinguished Guru
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Message 4 of 4

Re: Turn off Now TV

There are 5 Now TV packages which you can then attach add ons. The packages are: Sport, Big Sport, Entertainment, Big Entertainment & VIP.
So at the moment you have Big Entertainment package with Ultra HD & BT Sports as add ons. You cannot therefore remove Big Entertainment. Your option would be to move to Entertainment, Sport or Big Sport.

Stew

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