I had no luck at all going as far as emailing CEO with still no luck. Their position was v much that they were keeping me in contract for the full duration even if it ended any possible future business.
Then I got the generic email sent out to anyone who had complained about the PPV and responded to the person who had sent it basically saying it was a bit late to be trying to justify it all. She then offered me a cancellation of my contract with no fees so I took it.
Have since found I have bt app access via my phone contract. Can't record to watch the day after but can at least watch it on catch up a while after.
To be honest though the money grabbing in both boxing and UFC has ruined my enthusiasm for it all really.