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Beginner
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Message 1 of 2

Unable to Use NowTV on new BT Account

Hi, 

I'm a new customer who joined BT last week and am waiting for the equipment etc to turn up but I received an email saying I'm able to use NowTV in the meantime. However, when I try and use NowTV it says my email address isn't recognised as a user. 

Any ideas? Would be great to know it's all working before the switchover from Sky happens in a few weeks.

Chris 😀

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Beginner
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Message 2 of 2

Re: Unable to Use NowTV on new BT Account

Anybody able to help? As I'm not allowed to call BT and there is no live chat available I'm concerned this won't be up and running when my Sky TV gets switched off 

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