I am trying to upgrade my BT Lite to BT Sport pack for SKY TV.
The website tells me I can upgrade for £5 a month(I am a BT broadband customer).
Underneath this offer on the website, there is a nice shiny yellow button thats says, UPGRADE. I click this big old button and It takes me to a page that says I need to renew my BT Infinity contract. That's fine by me. I click next and I get a run down of what I am ordering.
It doesnt show I am upgrading my BT Lite to BT sports pack. Every click next page shows a rundown, with a total of £0 to pay for BT Lite.
So I continue, go through all the pages. And I get to the place order page.
I assume this was all to renew my broadband contract. Which again, is fine. But still.....
I would like to upgrade to BT Sports pack. And there does not seem to be a way of doing so online.
The website seems to be claiming I can. That big old shiny yellow button suggests so. But all i get is sent to a page where I can renew my Broadband contract.
If you're still here after theis long and probably boring story, thank you.
My question is, can I Upgrade to BT sport Pack online? The website claims to, but does not.
I know I can phone, but I am not at home during the opening hours.