cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
GarethPrice
Aspiring Contributor
1,046 Views
Message 1 of 5

VIP Package

Currently have the Max HD tv package.

Have just spoken with BT (0800800030) with a view to changing to the VIP package.

I have been told if I do this I have to stay on the VIP package for the full 24 months and cannot change to any other TV package during that time.

Is this correct?

0 Ratings
Reply
4 REPLIES 4
StewM
Distinguished Guru
1,035 Views
Message 2 of 5

Re: VIP Package

No.

See here. 

CS training went well!

Stew

0 Ratings
Reply
GarethPrice
Aspiring Contributor
1,024 Views
Message 3 of 5

Re: VIP Package

Thanks StewM

 

Thats what I understood. She was quite adamant I would have to take a lower package such as Entertainment, then add Bolt Ons to take it up to VIP package and then could remove those on a monthly basis!

Will try again later on another number I have

0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage
999 Views
Message 4 of 5

Re: VIP Package

just use the same number as you will get a different person



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
GarethPrice
Aspiring Contributor
965 Views
Message 5 of 5

Re: VIP Package

Cheers imjolly 

I found up the number I used last year when renewing my current tv package (0800 678 1977), gave them a ring and it’s all been sorted out and on VIP package now, flexible as it should be, and retained my current discounts on the broadband and anytime package for another 24 months 🙂