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jaybeediamond
Beginner
676 Views
Message 1 of 4

Watching TV and Sport via MYBT

I use bt.com as my home page where I access my email, account info and watch TV and sport. Since my email was changed to btmail some 4 weeks ago I have been unable to watch TV or sport and get a continuing WJ900 error code. Have had various efforts from BT to resolve but so far all is failure. Can anyone offer advice please.

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3 REPLIES 3
SpiderPig
Aspiring Expert
642 Views
Message 2 of 4

Re: Watching TV and Sport via MYBT

@jaybeediamond

Do you get the same error messages if you use a different browser?

SP 

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jaybeediamond
Beginner
634 Views
Message 3 of 4

Re: Watching TV and Sport via MYBT

SP,

Was using Chrome so changed to  Edge but got the same error message

 

 

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Matt-S
Moderator-Retired
608 Views
Message 4 of 4

Re: Watching TV and Sport via MYBT

Hi @jaybeediamond,

Welcome to the Community and thanks for taking the time to post.

I have sent you a private message so that we can take a look into your account to make sure everything is correct on our end.

Thanks

Matt

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