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Aspiring Contributor
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Message 11 of 16

Re: Where have all the music channels gone?!

Thank you Darren I really appreciate your response 🙂 I'll check the red button music channels!

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Message 12 of 16

Re: Where have all the music channels gone?!

Have you changed your TV since you last watched these channels, Samsung TVs' come with TV plus as standard with channels in the 4000 (four thousand) number range, could this be what you're referring to?

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Aspiring Contributor
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Message 13 of 16

Re: Where have all the music channels gone?!

Thanks for your reply.

 

No we've always had the same TV but for some reason the channels have just disappeared. We used to have loads of channels that showed music videos. Very strange! 

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Newbie
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Message 14 of 16

Re: Where have all the music channels gone?!

I have the exact same problem we have the 4k box so a year old box, my dad texted over the weekend to tell me that mtv classic is showing the Christmas songs yet searched for the channel and states no channel we have the full bt package too...even retuned the box. But nothing! 😞
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Distinguished Guru
Distinguished Guru
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Message 15 of 16

Re: Where have all the music channels gone?!

I believe MTV Classic would be available on some legacy TV Packages , Of the currently marketed packages I believe it would be availble if you took the (nonFlexible) Classic Entertainment  package AND the More Entertainment add-on.

The flexible  packages Entertainment , Big Entertainment   and VIP include the NOW TV Entertainment Pass channels  - but MTV Classic is not part of that NOW TV pack.

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Newbie
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Message 16 of 16

Re: Where have all the music channels gone?!

Thank you Zulu, 

As my husband is the account holder, he contacted BT last night, we understand that VH1 closed down in January and were told the MTV Classic is not on ours anymore as we have the big entertainment package as well as others. However we have found that we have a fault with our box as we did not get the NOW 80s and NOW 90s channels. 

However I understand that the above channels are free view channels and not actually BTs yet the actual TVs work. So an engineer is booked to find the fault. 

🙂 

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