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Aspiring Contributor
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Message 1 of 8

bt tv again

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i have ordered bt tv with sport due to start tomorrow 24th may looked on my products it says cease of bt sport whys it saying that when that is not what i orded  i ordered bt tv with sport i hope this is not  correct as i have had lots of trouble with bt tv package over the last 2 weeks and now getting really fed up with it all 

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Recognised Expert
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Message 2 of 8

Re: bt tv again

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What?

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Aspiring Expert
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Message 3 of 8

Re: bt tv again

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If you already had BT tv/sport it would say something like that if you're changing to the new flexible tv packages, in the new ones the sport is a pass & not a separate item on the account so the cease is likely for the old way of getting the sport

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Aspiring Contributor
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Message 4 of 8

Re: bt tv again

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i hope so i will be checking as i dont want it to cease 

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Aspiring Contributor
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Message 5 of 8

Re: bt tv again

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just bt tv with sport telling me its to be ceased when i have taken out a new package with sport included i have had a nightmare with bt 

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Aspiring Expert
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Message 6 of 8

Re: bt tv again

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So again, was it one of the new flexible tv packages you took out?

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Aspiring Contributor
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Message 7 of 8

Re: bt tv again

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yes i think so going to check tomorrow with bt thanks

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Aspiring Expert
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Message 8 of 8

Re: bt tv again

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If it is then check your order confirmation & sport should be on there. Like I said previously it's on a flexible pass system now so works as a tv add on & not a separate item on the package so it looks like the cease is referring to the old way sport was on the account

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