@Arthur_Braynewrote:
As a matter of interest, are there 'special' existing customers that get offered this because I've been a BT BB and TV customer for years and every offer I've received just seems to be a means of increasing what I pay?
It's about timing it right, as you near the end of your contract or outside the minimum term, you'll see offers exclsuive to you and available to new customers, when you're in a contract you won't see them as you're committed to paying whatever promotion you agreed to.
