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mirrors90
Contributor

on ‎06-12-2023 21h05

623 Views
Message 11 of 13

Re: EETV

Correct. I had same experience as you - once they got into my account they said it's been delayed until end of the week..

Can place a new order as a new customer no problem (obviously not going to) but it sounds like EE staff are either caught cold by this launch - or the system isnt there to add it onto existing packages
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Deano123
Aspiring Expert

on ‎06-12-2023 21h35

605 Views
Message 12 of 13

Re: EETV

Yes totally caught cold . A farce once again. Its like theres no communication from top to bottom.new name same old game

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Vik
Aspiring Contributor

on ‎07-12-2023 22h01

518 Views
Message 13 of 13

Re: EETV

hi guys,

i am an existing bt customer and my contract is expiring in a month, i tried checking for deals on the BT app and website but i get an error, i then tried the EE app but i get message saying they are in the process of updating the app and on the website it feels like a merry go round i can't get anywhere. Any advice on how i can check if there are any deals before my contract expires, normally i got contacted by BT in the past to let me know what deals they have but nothing this time.

thanks in advance

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