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Message 1 of 2

No Freeview on BT Box Pro

Hey,

Yesterday we got BT installed and everything has been working perfectly, the only problem is that I can't receive freeview via Internet setup, nor through aerial. I've looked at many forum solutions and tried everything to factory resetting using both aerial and Internet options, retuning channels, updating software...but nothing seems to work. I live in an area where I should be receiving these channels, so it's not a regional problem.

Any insight on what could possibly be the cause to this problem? Thank you.

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Message 2 of 2

Re: No Freeview on BT Box Pro

I’ve also got this problem. Don’t seem to have the ability to retune channels as suggested by the help page - going to settings > tv channels… bit lost
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