<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
I subscribe direct to PS and the only time I've had issues contacting them is when they have something big on - like Champions League qualifiers or a big cup game. But if you take the Amazon route it is easier to control if not committing.
