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geezer1
Newbie
333 Views
Message 1 of 3

Account number

I am trying to write a comlaint and having found the right page I try to fill in the details but when I get to the account number it refiuses to accept it even when I cut and paste from my bill. A good way to stop comlaints. Anyone help with how to get round this?

 

2 REPLIES 2
Moderator
Moderator
314 Views
Message 2 of 3

Re: Account number

Hi @geezer1 Sorry you cannot get the form to accept your details. 

 

Just to confirm that your account number should start with 2 letters and then 8 digits. If you are still having difficultly with the form then please elaborate on your issue and we will be happy to help if we can.

 

Thanks

John

 

Community ModeratorJohnC
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Kudos”Kudos”
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158 Views
Message 3 of 3

Re: Account number

Lie. That's what I did to have complaints contact me.
As the BT catch 22 account number fiasco was happening I simply made one up.

This is information for anyone else trying to conatct complaints that doesn't have access to their account and account number.