I am trying to write a comlaint and having found the right page I try to fill in the details but when I get to the account number it refiuses to accept it even when I cut and paste from my bill. A good way to stop comlaints. Anyone help with how to get round this?
Hi @geezer1 Sorry you cannot get the form to accept your details.
Just to confirm that your account number should start with 2 letters and then 8 digits. If you are still having difficultly with the form then please elaborate on your issue and we will be happy to help if we can.