Thank you! 🙂
My provider is Virgin Media and I’m not a business customer, no.
Virgin Media have their own exchanges, so its possibly an issue with their equipment.
As this is a BT Retail forum for BT Retail customers only, please try posting on the Virgin Media forum Help & Support Forum - Help & Support Forum
The BT4600 twin.
i would try the BT4600 helpdesk.
Product helpdesk information
If your phone is within warranty:
By phone: 0800 145 6789
Monday to Friday 9.00am to 5.30pm, Saturday 9am to 2pm
By email: Click here for email support
If your product is out of warranty contact BT's recommended agent
By phone: 0800 980 8999