Sorry to read of the experience you've had when moving home. I'd like to have this investigated for you.
Send us an email using the Contact the Mods link in my profile, it will ask you for all the information we need.
can t agree with you more , my brother ex bt costumer has been in and out of hospital after a work related injury he is still at the moment , after having a relapse , im here helping out the family and along come BT with there size nines and stick the **bleep** boot in , i mean we are trying to get him back well ! ok so the old bill may have got sidelined but his wife has had no communication with BT for over 2 years or more , until i find it tonight after we come back from the hospital , while he in a enduced coma, as they work on the relapsed damage of a work related head wound , they are in all honesty the **bleep** pits , and they are going too pass to and agency , well thanks a bunch bunch BT for nothing ill never use in my lifetime if this is there way , id be very interested in a constructive answer mr moderator , as too how we deal with this ,
I am sorry to hear that your brother isn't well. I'll be able to take a look at the details of your complaint. Please send me in the details using the "Contact The Mods" link found in my profile.