Hi all my mum recently bought a bt business package for her own personal use and has had nothing but problems. Her live date keeps getting pushed back 3 engineers have been out and none seem to be able to provide a straight answer to what the issue could be and now to top it off shes been told her live date has been active for over a month when shes been told its been pushed back numerous times and that an engineer will come out and if no problem is found she will be charged for the call out fee this seems massively unprofessional and im starting to wonder if any of it is even legit or whether its a scam or not
