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intrest5544
Beginner
162 Views
Message 1 of 3

Buzz on background of tone

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Hello,

I bought a BT phone.

I am using it in Estonia, not UK.

When I pick up the handset, there is tone but it has a buzz on the background.

Phone is connected to a box and then cable from the box is connected to the Phone company's provider modem I guess. 

So if I touch either of 2 lower contacts (blue or blue/white) with my finger, the buzzing noise goes away. My body is like a resistor or something. Contacts are screwed together fine, no prob with that.


How do I make the buzzing noise go away?


Regards,
K.

2 REPLIES 2
Distinguished Sage
Distinguished Sage
158 Views
Message 2 of 3

Re: Buzz on background of tone

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This is a BT UK Retail forum for customers of BT Retail.

You will need to contact your own local phone provider.

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intrest5544
Beginner
137 Views
Message 3 of 3

Re: Buzz on background of tone

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They are not very competent. They say all is fine on their side. It's cheaper to buy a new phone than call the phone mechanic guy.