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keithwjones
Contributor
18,575 Views
Message 1 of 24

Call to tell me internet being terminated?

Just had a call from 01476895312:

Automated, your internet is being terminated today, push 1to stop........

I put phone down.

Keith

23 REPLIES
Distinguished Sage
Distinguished Sage
18,574 Views
Message 2 of 24

Re: Call to tell me internet being terminated?

It's a scam. What you did was correct.

keithwjones
Contributor
18,517 Views
Message 3 of 24

Re: Call to tell me internet being terminated?

Just called again but this time, number not available.

Keith

RobFletcher
Expert
18,464 Views
Message 4 of 24

Re: Call to tell me internet being terminated?

Same number called me 13:14,14:12,15:16,15:49,16:18

Not on the VIP list so it goes to voicemail via the 24/7 block all calls except VIP's. Seems to be the only way because with Call Protect, you have to get at least one call before you can block it, and 100 is just not enough for the blacklist. You can't just remove the older numbers as they do come up again and again!

Shame the Do Not Disturb costs £3 per month.

Rob.

PS Maybe BT need to add this scam number to their BLACKLIST???? How many other people are getting this call every hour or so?

Rob.

DeyrickG
Aspiring Expert
18,194 Views
Message 5 of 24

Re: Call to tell me internet being terminated?

We have had this call a number of times over the last few months.

Being terminated due to illegal activity in california is the usual message or some such.

Not sure why somebody in California would bother with our internet, got enough of there own.

Bnich
Beginner
17,719 Views
Message 6 of 24

Re: Call to tell me internet being terminated?

#meto today but with a different phone number, 02083661161, have reported it to fraud action line.

Why can't BT block these numbers as soon as they are reported.

Highlighted
RobFletcher
Expert
17,715 Views
Message 7 of 24

Re: Call to tell me internet being terminated?

Reporting has no effect at all - they are fake numbers - often just someones number, or a business etc.What needs to happen is to stop the fake numbers being injected into the system.

Rob.

 

TE1990
Newbie
15,422 Views
Message 8 of 24

Re: Call to tell me internet being terminated?

I am at my Mothers house currently and she has just received one of these nuisance calls.  I am concerned that if/when they call back she may hit a 1 or 2 per the call and get ripped off by these people.  My mother has Alzheimer's so please do not tell me to her just to hang up, she gets confused and worried by unknown callers.  Surely there must be a way to stop this happening.

Shane2
Newbie
15,360 Views
Message 9 of 24

Re: Call to tell me internet being terminated?

Just had the same call. I just hung up.
Shane2
Newbie
15,357 Views
Message 10 of 24

Re: Call to tell me internet being terminated?

I just had the same call. Recorded message saying internet will be terminated and to press 1 for alternative providers. Sound like a scam. Just hung up.