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peterraikman
Contributor
3,187 Views
Message 11 of 24

Re: Call to tell me internet being terminated?

I had the same today 14th Nov, from 01267 267892

RobFletcher
Expert
3,175 Views
Message 12 of 24

Re: Call to tell me internet being terminated?

Please see my 4th post in this thread. Hopefully it will help those with elderly parents who may well have some form of dementia and could easily fall prey to these scams, of which there are very many. The washing machine insurance one is doing the rounds too - beware. 

Blacklisting these days doesn't help a great deal because a) you have already taken this call, and may well have fallen for it, and b) the scammers change their numbers now all the time, so 100 numbers on the blacklist does not cut it. My advice is to check out the Do Not Disturb+VIP List facility at £3 per month.

Rob.

keithwjones
Contributor
3,157 Views
Message 13 of 24

Re: Call to tell me internet being terminated?

Washing machine call is quite clever. I was aware before they called because they had already made a silent call.

They obviously have access to a good database but it appears to be an old one.

I had had the machine they mentioned but it had gone some time ago. 

I would think another company has had their data hacked, what do you think Bosch?

Keith

jcmaslen
Newbie
2,819 Views
Message 14 of 24

Re: Call to tell me internet being terminated?

I received the call and so have my elderly parents - its obviously a scam but what are BT doing about it?????

 

poldark1
Newbie
2,805 Views
Message 15 of 24

Re: Call to tell me internet being terminated?

I have had 2 this morning so far!!  so have blocked the number i will wait and see if the calls still gets through??

DeyrickG
Aspiring Expert
2,798 Views
Message 16 of 24

Re: Call to tell me internet being terminated?

Had one this morning as well, Automated Scam Voice, American accent, just hang up.

mossr6
Newbie
2,793 Views
Message 17 of 24

Re: Call to tell me internet being terminated?

I just received a call this morning from a man claiming to be a BT Engineer. He said my internet was compromised from hackers in California and that my connection would be terminated within 24 hours. He asked me to google 'my1ps' and to tell him what results came up on the screen. This thread, discussing this scam, appeared as the top result. My guess was that he was about to ask me to download software, but fortunately I put the phone down before he could get any information that he could use. 

CJT80
Expert
2,773 Views
Message 18 of 24

Re: Call to tell me internet being terminated?

See this post https://community.bt.com/t5/Landline/Report-a-Scam-call/m-p/1901810#M61657%2Fjump-to%2Ffirst-unread-... about reporting Scam Calls to BT!

Kind Regards
CJT80
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RobFletcher
Expert
2,763 Views
Message 19 of 24

Re: Call to tell me internet being terminated?

Thanks for the info about reporting scams ...

So, I have had 549 scam calls that have gone to voicemail. Since the scammers change their numbers all the time, the black lists are probably not going to work much longer. Wish I could report ALL those numbers. Even uploading my current blacklist of 100 numbers would be a help. Not easy to decide which numbers to delete as I have had numbers from months ago come up again.

Also, the reporting form won't let you paste the scam number into the box using MS Edge! So, it's a pain and error prone process to manually type them in.

But thanks BT, this is a good start.

Rob.

 

poldark1
Newbie
2,738 Views
Message 20 of 24

Re: Call to tell me internet being terminated?

I tried blocking the number but they still managed to ring me!!!!!!!!!!

 thank you so much for the link I now have reported it to the action fraud